Politica de confidențialitate

Last updated: February 9, 2026

Lumeriss operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a tailored shopping experience (“Services”). Lumeriss is powered by Shopify, enabling us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services or communicate with us.

In the event of any inconsistency between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person or can reasonably be associated with such identification. Personal information does not include information collected anonymously or that has been anonymized so that it cannot reasonably identify you.

We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact information, including name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card numbers, debit card numbers, financial account numbers, payment card information, transaction details, payment method, payment confirmation, and other payment details.

  • Account information, including username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as previous transactions.

  • Communications with us, including information you provide when contacting customer support.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information about how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information;

  • Automatically through the Services, including from your device, through cookies and similar technologies;

  • From our service providers when they enable certain technologies or process personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or use the Services, we may use personal information for the following purposes:

  • Providing, customizing, and improving the Services, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences, sending account-related notifications, processing returns or exchanges, managing your account, arranging deliveries, enabling reviews, and personalizing your shopping experience.

  • Marketing and advertising, including sending promotional communications by email, SMS, or mail, and displaying online advertisements based on your activity on the Services.

  • Security and fraud prevention, including authenticating your account, ensuring secure payments, detecting and preventing fraudulent or illegal activity, and protecting our systems.

  • Communication with you, including customer support and maintaining our business relationship.

  • Legal obligations, including compliance with applicable laws, responding to lawful requests from authorities, participating in legal proceedings, and enforcing our policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in legitimate circumstances, including:

  • Shopify, vendors, and service providers acting on our behalf (IT, payment processing, data analysis, customer support, cloud storage, order fulfillment, delivery);

  • Business and marketing partners for advertising and promotional purposes, in accordance with their own privacy policies;

  • Our affiliates within our corporate group;

  • In connection with business transactions such as mergers or bankruptcy;

  • To comply with legal obligations or protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services to provide and improve the Services.

Information you submit through the Services may be transferred to Shopify and to third parties located in other countries.

Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify to provide enhanced features. In such cases, Shopify acts as an independent data controller.

Shopify Privacy Policy: https://privacy.shopify.com/en
Shopify Privacy Portal: https://privacy.shopify.com/en/data-subject-rights

Third-Party Links

The Services may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years of age.

Security and Retention

No security measure is perfect. We apply appropriate technical and organizational safeguards. Personal information is retained as long as necessary to provide the Services and comply with legal obligations.

Your Rights and Choices

Depending on where you reside, you may have the right to:

  • Access your personal information;

  • Request deletion of your personal information;

  • Request correction of inaccurate personal information;

  • Request portability of your personal information;

  • Opt out of the sale or sharing of personal information for targeted advertising;

  • Manage communication preferences and unsubscribe from marketing communications.

If you reside in the UK or EEA, you may also have the right to object to or restrict processing and to withdraw consent at any time.

You may exercise these rights by contacting us using the contact details below.

We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request.

Complaints

If you have complaints about how we process your personal information, you may contact us. You also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where transfers occur outside the EEA or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will post the revised version on this site and update the “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: contact@lumeriss.com